Privacy Policy
This Privacy Policy describes how KG Creative DOO ("KG Creative", "we", "us", or "our") collects, uses, and protects personal information when you visit our website, communicate with us, or use products and services we provide. We are a company registered in Montenegro, with offices at UL. Hercegovacka br. 80, Podgorica 81000, Montenegro.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly — such as your name, email address, company, and the content of any message you send us through our contact form or by email.
- Information collected automatically — such as IP address, browser type, device type, operating system, pages visited, and referring URL. This information is collected through standard server logs and, where applicable, cookies.
- Information from third-party services — such as analytics providers or content delivery networks, subject to their own privacy practices.
2. How We Use Information
We use the information we collect to:
- Respond to enquiries and provide the services you have requested;
- Operate, maintain, and improve our website and services;
- Communicate with you about projects, proposals, contracts, and invoices;
- Comply with applicable legal, regulatory, and tax obligations;
- Protect the rights, property, and safety of KG Creative, our clients, and the public.
3. Legal Basis for Processing
Where applicable law (including the General Data Protection Regulation where it applies) requires a legal basis for processing personal data, we rely on the following: your consent; the performance of a contract to which you are a party; compliance with a legal obligation; and our legitimate interests in operating a lawful, secure, and effective business.
4. Sharing of Information
We do not sell personal information. We may share information with trusted service providers who assist us in operating our website or business (for example, hosting, email delivery, or analytics), and with legal or regulatory authorities where required by law. Any third parties who receive personal data are expected to protect it and to use it only for the purposes for which it was shared.
5. International Transfers
Because we work with clients and service providers around the world, your information may be processed outside Montenegro. Where such transfers take place, we take appropriate steps to ensure that your information remains protected in accordance with this Policy and applicable law.
6. Data Retention
We retain personal information only for as long as is reasonably necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Object to or restrict certain processing activities;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with a competent data protection authority.
To exercise any of these rights, please contact us at the address below.
8. Cookies
Our website may use a minimal set of cookies or similar technologies to ensure the site functions correctly and to understand aggregate usage. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do so.
9. Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
12. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
KG Creative DOO
UL. Hercegovacka br. 80
Podgorica 81000, Montenegro
Email: test@email.com